All sizes and thickness quoted are nominal and in millimetres, there may be variations in size and thickness due to the nature of natural stone.

Every effort is made to accurately show the colours of the natural stones. Each tile is unique and as such there may be variations in colour and texture, . Once the tiles have been installed they will be deemed to be accepted and we cannot be held responsible for any colour or shading variations.

We recommend that you order minimum 10% extra tiles for awkward cuts, as per industry norm for the tiling industry. At least 15% extra should be ordered if your room is an awkward shape.

We recommend that you keep several extra tiles as spares in case of accidents or future renovation work.

• All Prices are quoted per m2 unless otherwise stated.
• All prices are quoted ex-vat and are subject to VAT at the prevailing rate.
• All prices are quoted ex-warehouse.
• We are able to organise deliveries on the customers behalf subject to the following conditions:

1. Deliveries to Main land uk are subject to the area post code, for all other areas please enquire. All delivery charges are subject to VAT at the current rate.
2. All deliveries are “kerbside” and will be made to the nearest practical point of access to the property on the road.
3. All Deliveries will be made using a lorry with tail lift and pallet truck. These tail lift can only drop onto solid level floors.

Customers with properties on a slope must advise us of this fact as alternative delivery arrangements may be necessary as tail lift can only drop onto solid level floors (this may incur additional delivery costs).
Customers with gravel drives please be advised that delivery can only be made to the nearest solid level surface (not sloped) outside the property.

All breakages must be reported in writing within 5 working days of receipt of goods.
If the goods arrived in a visibly damaged condition, customers must note this on the delivery receipt next to their signature, otherwise this may prejudice any claim made by the customer at a later date.

Returns:
Due to the nature of natural stone tiles we regret we are unable to accept any returns for goods that have been ordered and delivered correctly. We would therefore advise customers to measure carefully prior to placing any orders.

If you have a specific requirement for your project, it is your responsibility to make us aware of this, and provide us in writing with the detailed technical specifications and we will then confirm if it is possible and of any additional costs. We cannot be held responsible if you have not made us aware as such.